Refund policy

Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

Additional non-returnable items:
Gift cards
Downloadable software products
Some health and personal care items

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted (if applicable)
Book with obvious signs of use
CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened
Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Any item that is returned more than 30 days after delivery

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at 3rdsocietyclothing@gmail.com.

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at 3rdsocietyclothing@gmail.com and send your item to: 31190 melvin st. Menifee California US 92584.

Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

Shipping
To return your product, you should mail your product to: 31190 melvin st. Menifee California US 92584

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Shipping Policy for 3rd Society Clothing Co.

  1. Processing Times We will process your order within 1-2 business days. Orders placed after 2 PM EST will be processed the following business day. Please note that during peak periods such as holidays, processing times may be slightly longer.

  2. Shipping Rates and Delivery Estimates We offer free standard shipping on all orders within the United States. Standard shipping typically takes 3-5 business days for delivery. We also offer expedited shipping for an additional fee, which typically takes 1-2 business days for delivery.

For international orders, shipping rates will vary depending on the destination and shipping method selected. Delivery estimates will also vary depending on the destination and shipping method selected. Customers are responsible for any customs fees or duties that may be charged by their country.

  1. Shipment Confirmation and Order Tracking Once your order has been shipped, we will send you a shipment confirmation email with tracking information. Please note that it may take up to 24 hours for the tracking information to be updated.

  2. Damaged or Lost Shipments If your order arrives damaged, please contact us within 48 hours of receiving the shipment. We will work with you to arrange for a replacement or refund. If your order is lost in transit, please contact us and we will file a claim with the carrier and arrange for a replacement or refund.

  3. Returns and Exchanges Please see our Returns and Exchanges Policy for information on how to return or exchange your order.

  4. Changes to Shipping Policy We reserve the right to modify this Shipping Policy at any time, so please review it frequently. If we make changes to this policy, we will notify you here or by email.

If you have any questions or concerns about our Shipping Policy, please contact us at